Choosing a contractor is one of the most important decisions you’ll make during a renovation. The right professional brings experience, transparency, and peace of mind. The wrong one can lead to delays, budget overruns, and unfinished work.
Before hiring a contractor in Rochester or Monroe County, make sure you ask these critical questions.
1. Are You Licensed and Insured?
This should always be your first question.
A reputable contractor should carry:
- Proper state and local licensing (where required)
- General liability insurance
- Workers’ compensation coverage
This protects both your home and everyone working on the project.
2. Do You Have Experience With Projects Like Mine?
Not all contractors specialize in the same type of work.
Ask for examples of:
- Similar-sized projects
- Comparable scope (kitchens, basements, whole-home renovations)
- Homes of similar age and construction
Experience matters — especially in older Rochester homes.
3. Can You Provide Local References?
Reliable contractors should be able to share recent, local references.
Speaking with past clients helps you understand:
- Communication style
- Jobsite cleanliness
- Timeline accuracy
- Overall satisfaction
Bonus points if you can see before-and-after photos or visit a completed project.
4. Who Will Manage the Project Day to Day?
Some companies sell the job and disappear.
Clarify:
- Who is your main point of contact
- How often you’ll receive updates
- Who supervises subcontractors
Strong project management is key to staying on schedule and on budget.
5. What Is Included in the Estimate?
Always request a detailed, itemized estimate.
It should clearly outline:
- Labor and materials
- Permits and inspections
- Cleanup and disposal
- Allowances and exclusions
This helps you compare bids fairly and avoid surprise costs later.
6. How Do You Handle Changes or Unexpected Issues?
Even well-planned renovations can uncover hidden problems.
Ask how change orders are handled, priced, and approved. Transparent processes prevent misunderstandings and budget shocks.
7. What Is the Project Timeline?
A professional contractor should provide a realistic timeline, not just an optimistic one.
Understand:
- Start and completion estimates
- What could cause delays
- How schedule changes are communicated
8. Do You Handle Permits and Inspections?
In Rochester, many renovations require permits.
A professional contractor should manage:
- Permit applications
- Inspection scheduling
- Code compliance
This ensures your project is legal, safe, and resale-ready.
9. What Warranties or Guarantees Do You Offer?
Quality contractors stand behind their work.
Ask about:
- Workmanship warranties
- Manufacturer warranties on materials
- Post-project support
10. Why Should I Choose You Over Other Contractors?
This question reveals confidence, values, and professionalism.
Listen for clear answers about:
- Experience and expertise
- Communication style
- Local reputation
- Commitment to quality
Why Choosing the Right Contractor Matters
The right contractor protects your investment, reduces stress, and delivers results that last. Taking the time to ask the right questions upfront saves money, time, and frustration later.